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SOP / checklist · Email gated
Audio Zone Tuning and Level Handover Pack
A handover checklist for yacht audio zones covering DSP presets, limiter notes, source levels, room names, service modes, and exterior operational constraints.
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SOP / checklist · Email gated
AV Fault Evidence Pack for Remote Support
A support evidence checklist for AV faults covering screenshots, logs, firmware versions, signal path, room state, reproduction steps, and safe vendor escalation.
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KB technical guide · Email gated
AV-over-IP Network Design for Yachts
A technical guide to yacht AV-over-IP networks covering multicast, IGMP, QoS, VLANs, PTP, link speeds, switch selection, and acceptance testing.
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SOP / checklist · Email gated
Control System Change Log and Rollback Checklist
A change-control checklist for yacht AV and lighting control edits, covering version capture, vendor changes, testing, and emergency rollback.
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Reference note · Email gated
Dante, AES67, and ST 2110: What Matters Onboard
A concise reference note explaining Dante, AES67, and SMPTE ST 2110 for yacht teams that encounter IP media, broadcast-grade systems, or networked audio interoperability.
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KB technical guide · Email gated
Display, EDID, and HDCP Troubleshooting Flow
A practical troubleshooting flow for display faults involving Apple TV, satellite TV, matrix switching, extenders, EDID, HDCP, and display modes.
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SOP / checklist · Email gated
Guest-Trip AV Commissioning Checklist
A room-by-room AV commissioning checklist for validating controls, sources, displays, audio zones, lighting scenes, and handover before a guest trip.
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SOP / checklist · Email gated
Lighting Scene Acceptance Test for Guest Areas
A guest-area lighting acceptance checklist for scene names, presets, fallback controls, tablet labels, night-mode behaviour, and handover.
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Reference note · Email gated
Media Server and Streaming Account Ownership
A reference note for managing media servers and streaming accounts, including subscriptions, region issues, account recovery, MFA, privacy, and crew handover.
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KB technical guide · Email gated
Yacht AV System Architecture Explained
A practical architecture guide for yacht AV systems covering zones, racks, sources, control, network dependency, support boundaries, and handover expectations.