YachtByte Official Resource
Capture approval
- Fault question written in plain language.
- Capture approved by responsible technical lead.
- Captain or management approval recorded where owner, guest, crew, security, bridge-adjacent or OT traffic may be involved.
- Vendor or support recipient named before collection.
- Data sensitivity reviewed before capture starts.
- Retention or deletion plan recorded.
Scope and boundary
- Affected network zone recorded.
- Affected device name and IP address recorded.
- Destination service, server or endpoint recorded.
- Capture point recorded.
- Capture duration recorded.
- Capture filter recorded.
- Networks explicitly excluded from capture recorded.
- Expected test action written before capture starts.
Collection record
- Capture tool recorded.
- Capture file name recorded.
- Start time recorded with time zone.
- Stop time recorded with time zone.
- Test action performed during capture recorded.
- Screenshots or logs captured at the same time.
- Device, firewall, switch, DNS or application logs preserved where relevant.
- Hash or file integrity note recorded where incident evidence is required.
Privacy and access control
- Capture file stored in restricted location.
- Unnecessary broad traffic avoided.
- Guest, owner, crew, CCTV, access-control, bridge-adjacent or OT exposure noted if present.
- Passwords, tokens or unencrypted sessions considered before sharing.
- Redaction or narrower recapture considered before external escalation.
- File recipients recorded.
- Sharing method recorded.
Support escalation
- Fault summary attached.
- Network/VLAN and capture point explained.
- Filter and test action explained.
- Relevant logs attached.
- Recent changes listed.
- What has already been ruled out recorded.
- Vendor question written clearly.
- Vendor response and next action recorded.
Closeout
- Root cause or current finding recorded.
- Corrective action recorded.
- Firewall, switch, DNS, DHCP, Wi-Fi or application change logged where applicable.
- Capture file archived or deleted according to the agreed plan.
- Captain or management plain-language summary provided where operational impact occurred.
- Follow-up review date assigned if the fault was not fully resolved.